A clear path if it isn’t right for you.

Effective date: August 11, 2026

This Refund Policy applies to purchases of Delphia 3D Paint from Delphia Games. It explains when refunds may be available and how to request one.

1. Refund eligibility

You may request a refund within 14 days of purchase if the software does not meet your reasonable expectations and you have not materially violated the license terms. We may request basic information to verify your order and understand the issue.

2. How to request a refund

Email ohjs1456@gmail.com with the email address used for purchase, your Paddle order reference if available, and a brief description of the issue. We aim to respond within 5 business days.

3. Situations that may not qualify

Refunds may be declined where there is evidence of fraud, abuse, unauthorized chargeback activity, substantial use after a refund request, or a violation of the software license. Nothing in this policy limits rights that cannot be excluded under applicable consumer law.

4. How refunds are processed

Paddle is the merchant of record for purchases. Once a refund is approved, we will ask Paddle to process it through the original payment method. Processing time depends on the payment provider and may take several business days after approval.

5. Chargebacks and policy updates

Please contact us before opening a payment dispute so we have a chance to help. We may update this policy as our service or legal obligations change. The latest effective date appears at the top of this page.

Contact Delphia Games

For questions about a refund, email ohjs1456@gmail.com.

ohjs1456@gmail.com